Terms of Service
1. Agreement and Eligibility
By using SOPHIA, you agree to these Terms. If you do not agree, do not use the service. You must be at least 18 years old.
Operator: Allotment Technology Ltd. Contact: admin@usesophia.app
2. Service Overview
SOPHIA is a consumer AI reasoning product for philosophical analysis. Outputs are for research and learning purposes and are not professional advice.
3. Subscription Plans and Entitlements
SOPHIA offers Free, Pro, and Premium plans. Plan features and limits may change with notice.
- Free: limited usage and ingestion entitlements.
- Pro: increased limits and access to paid features.
- Premium: further increased limits and premium capabilities.
Entitlements may depend on billing status and may reset monthly.
4. Billing, Auto-Renewal, and Price Changes
Payments are processed by Paddle as Merchant of Record. Subscriptions auto-renew unless canceled through your billing portal before renewal.
We may change prices prospectively. Where required by law, we provide advance notice before changes take effect.
You are responsible for keeping payment details current.
5. Subscription Billing and BYOK
SOPHIA billing is subscription-only with Free and Philosopher's Desk tiers. BYOK usage does not require wallet top-ups and does not incur SOPHIA handling-fee charges.
Billing and subscription events are tracked with idempotent event keys for auditability.
5a. Connected Chat Apps (e.g. Mistral Vibe)
You may connect the Stoa mentor to a supported third-party chat app through that app's official connector mechanism (for example, a Model Context Protocol connector in Mistral Vibe). When you do this, the third-party app runs the AI model using your subscription or account with that provider, and SOPHIA supplies the mentor context, grounding, safety screening, and your saved session and journal data.
SOPHIA does not request, store, or reuse your third-party subscription credentials or OAuth tokens, and does not attempt to access provider subscriptions outside the provider's official integration mechanism. You are responsible for the third-party app's terms and any usage charges it bills to your account. You can revoke a connection at any time in SOPHIA, which immediately invalidates the connector key.
Connected chat apps are not a crisis or emergency service. Where a message indicates risk, SOPHIA returns support guidance and halts ordinary mentoring; you should contact local emergency services or a crisis line if you may be in danger.
6. Refund Policy
Payments are non-refundable except where refund rights are required by applicable law.
7. Source Ingestion, Ownership, and Contribution License
You may choose ingestion visibility for submitted sources:
private_user_only: source remains available only to your account.public_shared: source may be added to SOPHIA's shared service knowledge base.
For public_shared submissions, you grant Allotment Technology Ltd a perpetual,
worldwide, non-exclusive, royalty-free license to host, process, transform, and use the
contribution to operate and improve SOPHIA.
Private sources may be deleted by the owning user through supported controls. Public shared sources and shared derivatives are not user-deletable once contributed.
You represent that you have rights to submit and share any source you ingest.
8. Acceptable Use and Abuse Controls
You must not:
- Use SOPHIA for illegal, abusive, or harmful purposes.
- Circumvent limits, billing controls, or authentication.
- Automate abusive scraping, key misuse, or fraudulent top-up behavior.
- Upload content you are not authorized to process or share.
We may rate-limit, suspend, or terminate accounts for abuse, fraud, or policy violations.
9. Intellectual Property
SOPHIA software and service design are protected by applicable IP law. These Terms do not transfer ownership of SOPHIA IP to you.
You retain rights in your private submissions subject to the licenses needed to operate the service.
10. Disclaimers
SOPHIA is provided "as is" and "as available" without warranties of uninterrupted operation, accuracy, or fitness for a particular purpose.
11. Limitation of Liability
To the maximum extent permitted by law, Allotment Technology Ltd is not liable for indirect, incidental, special, consequential, or punitive damages.
Aggregate liability for any claim is limited to amounts paid by you in the previous 12 months (or GBP 50 if you have paid nothing), except where such limits are not permitted by law.
12. Suspension and Termination
You may stop using SOPHIA at any time. We may suspend or terminate access for violations, abuse, fraud, legal risk, or operational reasons.
13. Changes to Terms
We may update these Terms. Material changes are reflected by a new legal version, effective date, and changelog entry.
14. Governing Law
These Terms are governed by the laws of England and Wales, without prejudice to mandatory consumer protections in your place of residence where applicable.
15. Contact
Allotment Technology Ltd
admin@usesophia.app